Frequently Asked Questions.
ModaBay offers a wide range of creative and functional kids’ products — from cartoon-themed water bottles, tiffin boxes, dolls, and tumblers to stylish caps, wall clocks, gym accessories, and more. We focus on fun, safe, and unique designs that kids love!
Absolutely! All our products are made with child-safe, BPA-free materials and go through quality checks to ensure they’re safe, durable, and perfect for everyday use.
Yes! We offer hassle-free returns or exchanges within 7 days of delivery for unused and undamaged items. Just make sure the product is in its original packaging.
Once your order is shipped, you’ll receive a tracking link via SMS or email. You can also track your order under the "My Orders" section in your account.
You can cancel or modify your order within 12 hours of placing it. After that, the order may already be in processing or shipped.
You can reach out to us through our Contact Us page. Our team is available Monday to Saturday, 10 AM – 6 PM, and we usually respond within 24 hours.